FAQs

General Inquiries

  • We specialize in sustainable handicraft pottery manufacturing, offering unique and high-quality products that reflect exceptional craftsmanship.

  • Our facilities are located in Vietnam, including Quảng Nam, where we combine traditional craftsmanship with modern production methods.

  • Our commitment to sustainability, innovation, and close collaboration with partners makes us a leader in the industry.

Sustainability

  • We prioritize green sourcing, aim to approach carbon neutrality, and ensure the well-being of our employees. Sustainability is integrated into our manufacturing processes, materials, and operations.

  • We use eco-friendly materials and implement processes designed to minimize waste and reduce environmental impact.

  • Yes, all our products adhere to relevant international environmental and safety regulations.

Production and Customization

  • We produce a wide range of handicrafts, including pottery and decor items, with a focus on unique and customized designs.

  • Yes, we collaborate closely with clients to design and manufacture custom products that meet their specific needs.

  • Our production capacity is designed to handle both small-scale, customized orders and large-scale projects for international markets.

Quality Assurance

  • We have rigorous quality control processes in place at every stage of production to ensure the highest standards.

  • Yes, we stand behind the quality of our products and work with customers to address any concerns.

Partnership and Collaboration

  • We engage in a co-business planning process, collaborating closely with our partners to align strategies and ensure mutual success.

  • We prioritize transparency, shared goals, and synchronized planning to foster lasting, win-win relationships.

  • Yes, we can create exclusive designs tailored to your brand’s needs, ensuring a unique market offering.

Orders and Logistics

  • Lead times vary based on the size and complexity of the order. Typically, we work closely with partners to establish realistic timelines.

  • We only supply FOB Danang or FOB Tam Ky.

  • MOQs depend on the product type and design complexity. Please contact us for specific details.